Kylie Jenner Responds To ‘F’ Rating From The Better Business Bureau For Her Lip Kits
Kylie Jenner took to Instagram on Wednesday — as she called out reports that said her Kylie Cosmetics lip kits received an ‘F’ rating from the Better Business Bureau.
Kylie Jenner Speaks Out About The ‘F’ Rating Her Lip Kits Received
Kylie Cosmetics was reportedly assessed the lowest grade possible from the BBB, due to a number of complaints about the quality and delivery of the products.
Jenner decided to address the report, explaining to fans that the rating had been changed.
“Because so many of you spoke out, I’m excited to tell you that the Better Business Bureau has looked at the facts and changed the rating,” Jenner wrote in the Instagram post.
“I’ve sold millions of lip kits and any complaint we’ve received to date has been addressed in a timely manner,” she added. “I’m sick and tired of people coming for my business.”
The BBB also released a statement confirming Jenner’s post, admitting the rating change.
“Kylie Cosmetics previously had an F rating due to unresolved complaints as well as a pattern of complaints regarding issues related to the delivery of orders,” said the statement.
Jenner singled out the haters of her cosmetics line, but apologized to the customers who complained about their service.
“I don’t want to respond to the haters but you guys deserve an answer and to know the facts,” Jenner said. “I love you and apologise to anyone who felt the urge to complain and didn’t receive the service they deserve.”
Get the most-revealing celebrity conversations with the uInterview podcast!