Patrons at D’Jais Bar & Grill in Belmar, N.J., refused to leave a tip on a $112 bill, writing “LOL” where the tip should have been.
Jess Jones, a student at Rutgers University, had been serving a group of 8 diners earlier this month when she was surprised and dismayed to find the “LOL” tip, justified with a note that read, “1 hour for food.”
Jones shared the receipt – with all identifying details blurred – on Facebook along with a message that explained that the hour wait time was something that was out of her control. She also pointed out the low hourly wage of New Jersey waiters and how they rely on their tips to make ends meet.
“Last night, I was stunned by this receipt that was left for me by a party of eight people. I would have preferred a “$0” tip than a “LOL” tip, but as a waitress, bad tips and harsh notes are all part of the job. Even though they did wait an hour to eat, they remained satisfied with filled drinks and proper notice that the kitchen was a bit busier than normal. I’ve worked in the service industry for five years and I take pride in providing great service to my customers.
I would like to make a statement on behalf of wait staff everywhere: We make $2.50 an hour. Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make. I need tips to pay my bills. All waiters do. We spend an hour or more of our time befriending you, making you laugh, getting to know you, and making your dining experience the best it can be. We work hard, and we really do care.
My experience with this table was cruel and unnecessary but sadly it’s not uncommon. With that said: Please be good to your waiters. I know it’s annoying when things aren’t right. I know how aggravating it is to receive a hefty bill when all night you’ve been wondering why the table that came in after you was served before you. But waiters are mere messengers most of the time, and it’s wrong to shoot them, however bad the news.”
Upon seeing Jones’ receipt and message, Belmar’s mayor Matt Doherty showed his support for those working in the service industry with a note of his own: “If you visit Belmar please treat the hardworking men and women in our service industry with the same respect you would expect at your job.”
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