British actress Elizabeth Hurley has warned her followers about the “dodgy service” at British Airways after she was left “stranded” at Antigua airport for more than 12 hours.
Hurley went on to say that she was left “with no food or water” after her flight was delayed.
A spokesperson for the airline responded on Twitter, explaining that some flights were “experiencing delays” due to a “technical issue with our flight planning.”
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The actress later posted that she and her party eventually took a taxi to “escape [the] airport after more than 12 hours with no food or water #avoidflying.”
British Airways left thousands of passengers grounded across airports in the United Kingdom, the United States and Canada. This was caused by issues with the aircraft’s flight planning software that allows pilots to learn the specific weather conditions during a flight.
The software was in the process of being upgraded, delaying or canceling at least 35 flights.
The Transportation Security Administration announced on December 19 that airport security checkpoints across the United States will be populated to close to pre-pandemic levels this holiday season.
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