Chanel has apologised to Gabourey Sidibe after the actress revealed a saleswoman treated her badly at one of their stores.
The American Horror Story star wrote a post on Lenny Letter, which explained how an employee dismissed her as she tried to buy a pair of glasses.
“A saleswoman and I locked eyes immediately,” the star wrote. “I said ‘Hello’ before she did. She greeted me, but the look on her face told me that she thought I was lost.”
Gabourey then describes that when she asked a saleswoman to show her the glasses, the woman directed her to a discount eyeglass store across the street.
“I knew what she was doing. She had decided after a single look at me that I wasn’t there to spend any money. Even though I was carrying a Chanel bag, she decided I wasn’t a Chanel customer and so, not worth her time and energy,” the actress wrote.
She added: “This actually happens to me a lot. My whole life. Both before and after I became a recognizable actress.
“No matter how dressed up I get, I’m never going to be able to dress up my skin color to look like what certain people perceive to be an actual customer.”
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